Life of an Entrepreneur

The Entrepreneurial Eight: Qualities That Lead To Success

by Ty Freyvogel

         So you want to be an entrepreneur. Perhaps you’re thinking of buying a franchise restaurant . . . or quitting your dull day job to open a custom bike shop . . . or starting your own in-home graphic design business so you can care for your babies and still make a little cash. Whatever flavor of business you’re considering, when you dreamed it up your first thought was probably “How exciting!” Your second thought was “How scary!” And hot on its heels: “Do I really have what it takes to be an entrepreneur?”
         My responses to these initial reactions are as follows:
         1. Yes, it is exciting!
         2. Yes, it is scary! But that fact is directly linked to the excitement factor. Ask any skydiver: exhilaration is the          other side of the fear coin. You’re not going to get one without the other.
         3. It depends. On one hand, if you’re worried that you don’t fit the entrepreneurial mold, you can relax. There          is no mold to fit into. That’s the great thing about entrepreneurship: you get to be yourself and make a living          doing it.

         On the other hand—there always is another hand, isn’t there?—I’ve found that with very few exceptions, successful business owners possess the same set of qualities. I call them “The Entrepreneurial Eight” and I’ve detailed them below. As you start out, you may not possess each of these traits, but the challenges you encounter along the way will help you develop them over time. Read them carefully, and strive to develop them within yourself:

A Natural Risk Taker. Okay, I am starting with the most obvious quality. Entrepreneurs, by nature, are risk takers. Starting a new business is a huge risk and as you grow a new business you will be taking risk after risk along the way. Of course, the key to being a successful entrepreneur is learning how to anticipate risks along the way. Know the difference between risk taking and being reckless. When I am starting a new business, I always develop a plan B in case things don’t go as anticipated. As an entrepreneur, you will learn that there has to be a limit to your risk taking. If your business, or a new development in your business isn’t going as planned, you have to know when to pull the plug.

Resilience. When you start your own business, if you are realistic at all, you have to know going in that there’s a chance you may fail. We’ve all been there. I learned the importance of resilience when my first venture, a franchised telephone consulting business, ran into a major obstacle. The franchiser I purchased the business from went under. I knew that I didn’t want my franchise to go under with him, so I ended up taking over the company and we became a huge success. When you become an entrepreneur, anything can happen. You have to be able to change directions on a dime. The key to resilience is being proactive. Anticipate the challenges you will encounter over the next six months, and be prepared to deal with them.

Ability to Learn from Your Mistakes. Talk to any entrepreneur and they’ll tell you about crazy, ridiculous mistakes that will have you shaking your head and saying “I just can’t believe someone could be that stupid.” Well, they can. I can. And so can you. No matter how brilliant a mind you may have, no matter how sharply honed a business sense you possess, you don’t have a crystal ball. And that’s okay. No one ever learned anything meaningful from success. But failure … well, failure is chock-full of lessons on business and life. Part of learning from your mistakes is learning how to make your mistakes work to your advantage.

Let me give you an example: When I owned a set of NutriSystem franchises, I gave local deejays free memberships and in return they plugged NutriSystem on the air. The plan was that the deejays would use their memberships and tell their audiences about their success. However, one of deejays wasn’t losing any weight, and I knew that it could be a deal killer if someone saw the deejay around town and noted that he wasn’t losing weight. So I gave a membership to his assistant and instead of telling about his own progress on the air, he started talking about her progress. By transferring the focus to his assistant, I was able to correct my mistake of relying only on the deejays to follow the plan.

The Need for Independence. Entrepreneurs need to feel in control of their own lives. They chafe under the authority of a “boss,” though most of them will gladly jump through hoops to serve their clients and customers. Is there really a difference? In the mind of the entrepreneur, yes. You see, we entrepreneurs generally want to work. When we’re immersed in work that we feel passionate about, we get a natural high, not unlike an endorphin rush. We just want to feel that it’s our decision, not someone else’s. When we work for others, we feel like we are giving up control. When you own your own business, you feel like you are in the driver’s seat. No feeling is more empowering.

Passion for What You Do. Here are a few questions to ask yourself before embarking on an entrepreneurial venture. Am I truly interested in this field? Do I daydream about doing the work (instead of just spending the money)? Does this product, service or activity feel meaningful? Does it benefit humanity? Does it bring me joy? You know you have passion for something if you would be willing to do it even if you weren’t making any money. If you don’t have passion for your business, you are far less likely to be successful.

The Ability to Bring Out Passion in Others.  Every entrepreneur relies on the services of other people: partners, vendors, clients, customers—and if you’re going to grow beyond a one-person operation, you’re going to need employees. While it’s important to get everyone around you excited about your company, it’s especially critical that the people who work for you have a sense of enthusiasm about their work.

In the early 80s, I owned a group of NutriSystem franchises. I always made a point to sit down with my employees to ask if they were excited to get out of bed and come to work every morning. I wanted to know what they were passionate about at work so I could ensure they were in the best job for them. It never fails … the more passionate you are about something, the more willing you are to go that extra mile. 

Intuition. Okay, we’ve established that risk-taking is an innate part of entrepreneurship. But how do we know which risks to take? Yes, you can do all the research, take a million customer surveys, call the smartest person you know and ask his or her advice, then call your mother and ask her advice. And I’m not saying you shouldn’t do all those things. But when it all comes down to the wire and you have to choose between Door #1 and Door #2, how do you pick a door? In a word, intuition. You’ve probably heard it called gut instinct, or maybe a “hunch,” or if you’re a spiritual type of person, perhaps the voice of your higher self. One thing’s for sure: intuition has nothing to do with intellect. Entrepreneurs tend to be highly intuitive people. They trust their gut and act on it. I don’t mean to imply that the gut never steers you wrong, but I have found that when I listen to mine, I make a good decision an astonishingly high percentage of the time.

A Sense of Belief and Optimism. There is real power in a positive attitude. From what I have seen in my life, focusing on the positive usually pays off. Holding a fierce belief that you can get the loan, you can close the deal, you can get the big client leads to goal-oriented action—which leads to more goal-oriented action—which leads to getting the loan, closing the deal and getting the big client. Remember that you have to use your optimism or you will lose it. The daily practice of optimistic thinking, backed by hard work, is a practical art.

If you do develop all eight traits in yourself, is success guaranteed? Of course not!  That’s why becoming an entrepreneur may be one of the scariest things you’ll ever do. And yet, in my opinion, it’s the most courageous, fulfilling, authentic way to live your life. After you have experienced the ups (and yes, the downs) of owning your own business, you won’t be the same person. You will have grown tremendously and learned a lot about yourself along the way. Those facts alone, regardless of financial success, make it a journey worth taking.

10 Biggest Misconceptions About Business Ownership

by Ty Freyvogel

         So you're thinking of starting your own business. You've done the research, and you think you have a solid business plan…that is, until you share your idea with friends and family. Everyone has a confidence-crushing story to tell about a failed business or some dire statistic that he or she has read. Indeed, there is a lot of misinformation about entrepreneurship floating around out there.

         If you look around long enough, you will find all kinds of information that will discourage you from starting a business. A lot of that information is based in misconceptions, and most of the time those misconceptions are spread by people who don’t have an entrepreneurial nature like you and myself.    

         Allow me to clear up some of those misconceptions that are out there by taking a look at what I think the ten biggest misconceptions are about business ownership:

Misconception #1: People will care that you are smart and knowledgeable.
REALITY: Unfortunately, they won't. You won't come across many people in the business world who think you are smarter than they are. The business world is filled with people who proclaim they are the best at buying, selling, investing, starting new businesses, etc. So, don't count on anyone being impressed with your skills. However, you do have to have a firm grasp on your strengths and weaknesses. You need to know when you can handle a project on your own and when you need to ask for help. Not knowing could mean the end of your business.

Misconception #2: It's okay to think in the short-term.
REALITY: When you start your own business, chances are there will be times when you will have to decide whether to sway from your long term plan in order to meet your goals in the short-term. For example, you may need money to meet payroll or make a change in the business that you think is necessary and not have the money to do it. What will you do? Stick to your plan? Or will you make a decision that helps you get by in the short-term like taking on a questionable customer or accepting money from an investor you may not trust? To be successful, you will have to find a balance between when it is and isn't okay to deal in the short-term.

Misconception #3: You will get to be your own boss.
REALITY: After you start your own business, your customers will be king. And unlike in the corporate world, your business will depend greatly on the satisfaction of your new bosses. I am sure that no matter how demanding your past bosses have been, none of them will match your most demanding customer. Be prepared to focus only on their happiness.

Misconception #4: You will have more free time than you did at your 40-hour a week job.
REALITY: Actually, when you own your own business, you don’t have any free time. Your main focus, almost 24/7, will be making sure everything is taken care of at your new business. And you will find there is always something to take care of. You need to be prepared to make those sacrifices and have a plan in place on how you will balance the time you spend at your new business with the time you spend with your friends and family.

Misconception #5: It’s beneficial to keep your secrets secret. 
REALITY: You may be concerned that if the secrets for your business plan get out, someone else will be waiting in the wings to steal your ideas. However, you should be more concerned about bringing a business to the market that no one has any interest in. Starting a business that has no potential customers is a recipe for disaster. Keeping secrets from investors can be especially detrimental. Never tell an investor there is a certain aspect of your business that you don’t want to talk about. It is important that you keep the line of communication open. Of course, in the real world, there are some things you should keep to yourself. But know what they are. Chances are the investors that are talking to you are talking to other business owners as well, and you don’t want to feed them information that they can share with a competitor. Over time, you will learn how to direct the line of questioning so that you don’t give away more information than you should.

Misconception #6: If you are starting your own business, you need to have a lot of money.
REALITY: Most entrepreneurs don’t have a lot of money to start out with. You can always increase your capital by bringing on more investors or raising more money on your own, but I don’t think that is necessary. In fact, I prefer working with a smaller budget in the beginning. It will force you to pay more attention to detail and help you figure out ways to cut costs from the beginning. Most importantly for me it has always been a strong motivator.

Misconception #7: There is no job security. 
REALITY: Whose job is really completely safe these days? The answer is “no one’s.”  Big companies announce huge layoffs almost every week. Because you can never truly count on your company to stay open until your retirement and because you never know when the company you work for will cut your benefits or pay for whatever reason, you might as well put your fate in your own hands. When you start your own business, you always know where the money is coming from and where the money is going. And you will never be surprised one day at work when your boss tells you he has to let you go.

Misconception #8: You have to know a lot about business.
REALITY: You don’t have to have an MBA to start and run a successful business. In fact, many of the most famous entrepreneurs had no business back ground. Bill Gates never graduated from college. Ben Cohen, co-founder of Ben and Jerry’s Ice Cream, studied pottery and jewelry making in college, not business. What these go-getters did have was a passion and a belief in what they were doing. You can’t learn how to be passionate about what you are doing from a book, but there are tons of business books out there to help you along the way. If you start out with a lot of passion, you will pick up the business knowledge over time.

Misconception #9: As long as you have a passion for it, the business will be successful.
REALITY: I’ve been preaching that having passion for your new business is one of the most important aspects you need to have when starting out, and it is important. Yes . . . (here comes the but) but if you want your business to be successful, it is going to take more than just passion. To be successful you need to find customers. You need to make sure there are people out there who want to use your product or who need your services. You also need to keep your eyes open to new opportunities. You never know where your next big deal will come from or when someone will give you an idea that will work great for your business.

Misconception #10: A no-growth business is a dying business.
REALITY: This just simply isn’t true. It takes time for a business to grow and expand. The biggest mistake entrepreneurs make is forcing their new business to grow before it is ready. People get impatient and think they should be taking their business to the next level, and so they begin offering unnecessary discounts and accepting business that may not be good for the company. Most importantly, you don’t want your business to start growing before you have the means to support it. If you have tons of business and no employees to talk with the customers or order supplies, you won’t be able to give your customers the quality service they were promised. And if they aren’t happy, they will leave and they won’t look back.

         When you decide to take the leap and start your own business, there will be people lined up at your door telling you what a bad idea it is. Each person will have at least one “fact” about starting your own business that he hopes will dissuade you from taking the plunge. Now, with these ten tips under your belt you will know what to tell naysayers when they start warning you about the evils of entrepreneurship. And if you heed the advice I have given in these tips, you will be laughing at their ill-informed advice all the way to the bank.

Facing The Dark Side of Entrepreneurship

by Ty Freyvogel

            Coming soon            

 

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